Effective date: May 25th, 2018.
Information we collect and how we use it
Data protection and privacy statement
Your privacy is important to us, therefore WiStat takes all reasonable care to ensure that your personal data is processed safely. Due to new national data protection regulations (Spanish LOPDGDD) and GDPR, in 2018 WiStat has updated its privacy and data protection policies accordingly.
WiStat website https://wistat-solutions.com provides general information about us and our products. However, you might prefer us to provide personalized answers to your queries. In this case, when visiting our Website, you may share your personal data with WiStat, acting as data controller. WiStat Solutions SL (hereafter "WiStat") is a limited liability company registered in Spain (CIF B87811303) and can be contacted by telephone on +34 656 595 990 and email email@example.com.
Your personal data is collected and further processed only to the extent necessary to give you an answer: name and contact details (email address; telephone number if a call back is required). In certain cases we might need more details from you.
This data is used for the following purposes by WiStat:
- to enable us to address your requests and to respond to your messages;
- to guarantee the security of our Website;
- to prevent, detecting and addressing technical issues;
- to understand navigation on our Website but not on an individual basis, to provide analysis or valuable information so that we can improve the website navigation and to monitor the website usage.
Please note that, in order to carry out the processing activities specified therein, WiStat relies on its legitimate interest, which consists in proper communication and exchange of information between you and WiStat.
For the above mentioned purposes, your personal data will be kept for no longer than five years after their collection when you request information. In case we provide website private sessions, the log data we might collect to ensure the security of our Website as well as to understand your navigation on our website would not be kept longer than one year.
You have the right to access, amend, delete and transfer your personal data from WiStat records. You have the right to oppose the processing of your personal data or to request a limitation of such processing. You can also request to receive your personal data we store. If you have a request or complaint, please send an email to firstname.lastname@example.org. In any case, you also have the right to lodge a complaint with the competent data protection authority.
Our Website does not address anyone under the age of 18 ("children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we will take the steps to remove that information from WiStat files, our servers and our contractor servers.
Access to your information. Information we share.
We do not sell, rent, trade or otherwise disclose personal information about our Website visitors, except as described here. We may share the information you provide with companies that are affiliated with WiStat. We also share information provided by our Website visitors with service providers we have retained to perform services on our behalf as explained below (for example, webmaster services, hosting or to assist with recruiting activities). In addition, we may disclose information about you:
- if we are required to do so by law or legal process,
- to law enforcement authorities or other government officials or
- when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.
You have no direct access to the data stored by WiStat. If you wish to modify or delete your personal data, or want to know what personal data is stored on your behalf, please email us to email@example.com. You will receive a reply within 15 working days.
As mentioned above, we also might rely on third party entities and individuals as service providers such hosting and server providers, to provide you with your request and assist us in analyzing how our Website is used. This might imply a transfer of your personal data for the purpose of addressing your request; managing your applications; and solution operation and maintenance purposes. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
A WiStat representative will have access to your data, which is contained in a database. Your inquiry is stored on the server of our contractor Webempresa Europa SL (CIF B65739856). Where appropriate, your inquiry will be directed to someone else who should be able to answer it. You will be informed of all transfers between these services.
We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration or destruction of the personal information in our possession. We provide security controls to protect the information you submit online against foreseeable hazards.
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security
Inside WiStat, the data can be accessed by designated people with a user ID and a password, and might be also accessed by contractors responsible for some technical aspects, also by entering a user ID and a password. The functioning of the servers containing the personal data is compliant with the EU security arrangements and the provisions established for such services and servers.
Usage data, cookies and log files
- What are cookies?
The “help” tab of the toolbar on most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. However, if you do not accept cookies, you may not be able to use some portions of our website.
WiStat might use Google Analytics tools to measure website traffic and usage statistics in order to understand how visitors access and use its Website. WiStat might use information collected through cookies to improve its website and to compile aggregate statistics about the way its Website is browsed and used by the visitors. In this respect, please be aware that Google collects and process your personal data through the use of the Google Analytics tool on WiStat website. You can learn more about the way Google uses Google Analytics, and how it collects and processes data at www.google.com/policies/privacy/partners/.
Links to other websites
We may provide links to other web sites for your convenience and information. These sites may operate independently from www.wistat-solutions.com and may not be under our control. Access and/or use of linked sites are your sole responsibility. These sites may have their own privacy notices in place, which we strongly suggest you to review if you visit any linked websites. The entities that operate these sites are responsible for the content of their sites, any products or services they may offer through their sites or any other use of their sites.
The Website is published by WiStat Solutions SL, a limited liability company registered in Spain (CIF B87811303) and can be contacted by telephone on +34 656 595 990 and email to firstname.lastname@example.org. (Hereafter “WiStat”).
The director of publication is Angeles Garcia. The Website is hosted by Webempresa Europa SL (CIF B65739856).
WiStat may not be liable for damages, costs, losses or direct, unforeseen, indirect or punitive damages that may result from the access or use of this site.
Contents, copyright, author rights, trademarks and other intellectual property rights
All content on the Website is provided “as is”. WiStat do not guarantee the accuracy of the material contained on this website, or to fit any particular use.
Some of this Website and its contents are protected by copyright, author rights and/or other intellectual property rights which are the property of WiStat or third parties.
Reproduction and use of the materials (or any information incorporated thereto such as, but not limited to, articles, graphical images, pictures, diagrams and video materials) published on this website are hereby authorized provided that
- reproduction and use are solely for informational and non-commercial use within your organization in support of your better knowledge of WiStat; and
- any reproduction retains all original notices including proprietary or copyright notices; and
- materials are not modified, in whole or in part, in any way whatsoever.
No other use of the materials and of any information incorporated thereto is authorized.
In addition, some names might be protected by trademarks which are the property of WiStat or of third parties, whether a specific mention in that respect is made or not.
The materials on this Website are provided for general information only and should not be relied upon or used as the basis for making any transactions of any kind whatsoever.
If errors are brought to our attention, we will try to correct them. However WiStat accepts no responsibility or liability whatsoever with regard to the information on this site. All the information and any part thereof provided on this Website are provided "as is" without warranty of any kind either expressed or implied, including, without limitation, warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property rights.
WiStat makes no representations or warranties as to the accuracy or completeness of any materials and information incorporated thereto and contained on this Website.
WiStat makes no representations or warranties that access to this Website will be uninterrupted, that this Website and/or the materials and/or information incorporated thereto will be secure and free of viruses or other harmful components. Access to and/or use of the materials, or any information incorporated thereto, in whole or in part, contained in this Website is your sole responsibility. Furthermore, WiStat disclaims any liability for any damages whatsoever including, without limitation, direct, indirect, incidental and/or consequential damages resulting from access to the Website and/or use of the materials provided therein; nor for any damages or viruses that may infect your computer equipment or other property due to the use of, or access to, or downloading of any material from the website.
Transmission of user information
WiStat Solutions may disclose your personal data in the good faith belief that such action is necessary:
- to comply with a legal obligation.
- to protect and defend the rights or property of WiStat Solutions website.
- to prevent or investigate possible wrongdoing in connection with the Website.
- to protect the personal safety of users of the Website or the public.
- to protect against legal liability.
WiStat may change the materials provided on this Website, and the information incorporated thereto, at any time and without notice.
Protection of personal data